Connecting a WhatsApp channel

1 weergave 1 min leestijd Bijgewerkt jun. 19, 2026 0 commentaren

Link a WhatsApp number by scanning a QR code so you can send and receive messages.

Connecting a WhatsApp channel

Connecting WhatsApp lets Octa8 send and receive messages through your number — handy for order updates and conversations. Your channels live in the hub at /user/channels.

Connect via QR code (Evolution)

Go to /user/whatsapp/evolution and choose Create & show QR to provision an instance.
On your phone, open WhatsApp → Linked devices → Link a device.
Scan the QR code shown on screen. The page waits and updates automatically.
When it reads Connected!, the number is linked and ready to send and receive.

Official WhatsApp Cloud API

For a business number on Meta's official API, the platform also supports WhatsApp Cloud. That connection is configured by the operator with your WhatsApp Business credentials rather than a QR scan — ask your operator to enable it if you need the official API.

Tip: keep the linked phone online and connected to the internet. WhatsApp's linked-device sessions can drop if the phone stays offline for a long time — just re-scan to reconnect.

Beoordeel dit artikel

Was dit artikel nuttig?

Discussie

Wees de eerste die reageert

Nog geen reacties — deel als eerste je ervaring.

Gerelateerd

Meer in Channels & Integrations

Connecting social channels

Authorize your social profiles and pages so the platform can act on your behalf.

Connect a website channel

Add a site the same way you connect any other channel.

Heb je nog hulp nodig?

Praat met een mens — wij brengen je configuratie in kaart.

Neem contact op met support Helpcentrum